Company Profile

FAQ

FAQ

Q1.Are you a factory or a trading company?

We are a professional manufacturer of abrasive tools with more than 15 years. We warmly welcome our customers visit our factory.

Q2. Do you accept OEM Brand?

Yes, OEM Brand is accepted. We can also design label for you for free. 

Q3.Are samples available for quality test?

Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures. but the customers have to pay the sample cost and the courier cost.

Q4.How could you ensure the quality?

Only manufacture high quality and stable batch products can ensure user's safety and consistent effect. To ensure this, all our products will pass the semi-product testing, finished-product testing and inspection before delivering. Quality passes only after 3 times testing.

Q5. What is your terms of packing?

Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.

Q6. What is your terms of payment?

T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages.before you pay the balance.

Q7. How about your delivery time?

Generally, it will take 30 to 40 days after receiving your advance payment. The specific delivery time depends

on the items and the quantity of your order.

Q8: How do you make our business long-term and good relationship?

1. We keep good quality and competitive price to ensure our customers benefit ;

2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.